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Longo Toyota Office Coordinator - Collision Center

Company: Penske Motorgroup
Location: El Monte
Posted on: April 4, 2021

Job Description:

Overview We are looking for a candidate that can thrive in a demanding and fast pace environment. The Office Coordinator is responsible for the reconciliation of repair orders, Accounts Receivables, answering a high volume switchboard, cash handling, and other office duties. The schedule for this position will vary including rotating Saturdays. INITIAL INTERVIEW PROCESS We are excited to introduce a convenient initial VIDEO interview process. Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview Responsibilities The CRC Office Coordinator must be able to do the following on a day-to-day basis: * Collects the total retail charges from the guests in cash, check, or authorized charge account* Makes change and issues receipts to guests* Uses various dealership software programs for input and retrieval of information, such as determining the status of guests vehicles* Closes or finalizes all repair orders for which funds have been received in computer system* Reconciles cash drawer daily* Answers guests questions' concerning services performed or products purchased, or refers them to someone who can* Handles guest's complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution* Files repair orders and performs data entry for the CRC, as directed by management* Answers, transfers, and provides information to incoming service calls* Performs other administrative duties as assigned* Maintains high ethical standards in all actions* Maintains assigned workspace in an organized and clean manner* Maintains a professional appearance at all times Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and individual should possess: * A high school diploma or equivalent* A minimum of one (1) year cash handle ling experience, preferred* Knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application* Ability to pay attention to detail; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, Internet and in person; and use standard office equipment Why Penske Motor Group BECAUSE WE ARE AWESOME! At Longo, our pledge is to take care of our guests. You would be among a profesional team that is committed to providing the highest levels of personal attetion to our guests and our Team Members. Our Toyota & Lexus factory-certified collision center in an 80,000 square foot state-of-the-art facility featuring the most advanced technology and equipment. We work with all insurance companies and we repair all makes and models. As a part of the world's #1 dealership in the world since 1967, you would be surrounded by only the best. We are looking for the best and brightest to join our team! Are you eager, well-rounded, and ambitious? Do you value exceptional guest service? Are you ready for the new adventure in your career? Then apply with us today! We firmly believe in transparency with everything we do and we believe in being a TEAM, which are probably the top reasons that our average Team Member has been with Longo for more than 9 years. NEED WE SAY MORE...OK, OUR TEAM MEMBERS ALSO ENJOY * Free Employee Parking* Training Opportunities through Penske College to help advance this position from a Job to a Career * Full Suite of Medical Benefits to include Health, Dental and Vision Insurance * 401K with Company Match * Tuition Reimbursement * Employee Referral Bonus Program * Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others * Access to our Health & Wellness Program which includes our in-house Wellness Coach and more STILL WANT TO KNOW A LITTLE MORE... Longo Toyota Best in Town Winner Longo Collision Repair Center Longo 500 - Blast from the Past Want to know what it's like to work here? Check us out on Glassdoor.com! PMG on Glassdoor PMG on Facebook

Keywords: Penske Motorgroup, El Monte , Longo Toyota Office Coordinator - Collision Center, Administration, Clerical , El Monte, California

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