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Office Assistant

Company: Farmers Insurance Gricelda Huerta Agency
Location: El Monte
Posted on: June 15, 2022

Job Description:

Job Description Are you looking to start a career into the insurance industry? We want highly motivated and determined career seekers to APPLY TODAY . No matter your sales experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this field. We provide our new team members with ongoing training and support on their path to success so they can best serve our customers ALL APPLICANTS WILL RECEIVE AN ONLINE ASSESSMENT IMMEDIATELY AFTER APPLIYING. INCOMPLETE ASSESSMENTS WILL NOT BE CONSIDERED FURTHER FOR THIS POSIITON Benefits Paid Holidays Bonus Opportunities Paid Time Off (PTO) Weekends Off Holidays Off Sign On / Hiring Bonus Career Development & Growth Paid Volunteer Days Team Building Activities Hands On Training Retirement Benefits Responsibilities Maintains inventory of office supplies and forms - places orders weekly. Claims follow up calls. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Schedule appointments for sales staff to meet prospective customers. Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Provide exceptional customer service. Requirements Bilingual, fluent in both English and Spanish required. Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Be a great self-starter with a sense of urgency. Create relationships from a cold start. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Must have ability to multi-task. Professional phone etiquette. Excellent Spelling and Grammar skills. Exceptional Business Writing and Editing Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Must be able to get P&C license beneficial.

Keywords: Farmers Insurance Gricelda Huerta Agency, El Monte , Office Assistant, Administration, Clerical , El Monte, California

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