Restaurant Shift Supervisor - Westwood, Los Angeles
Company: Sweetgreen
Location: El Monte
Posted on: June 19, 2022
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Job Description:
About sweetgreen: sweetgreen is on a mission to build healthier
communities by connecting people to real food. We passionately
believe that real food should be convenient and accessible to
everyone. Every day in each sweetgreen, our 3,500 team members make
food from scratch, using fresh ingredients and produce delivered
that morning. And in our local communities, we're committed to
leaving people better than we found them. We're in the business of
feeding people, and we're out to change what that means. sweetgreen
Benefits: A friendly, fun, and positive work environment, with a
welcoming and supportive team A clear career path with
opportunities for advancement and career development Free
sweetgreen gear and swag Healthy and delicious shift meals Medical,
Dental, & Vision plan options available for part time and full time
Team Members Competitive wages Vacation + Wellness time* 5 month
paid parental leave* 401k* Holiday Premium: hourly employees who
work on an observed holiday will be paid 1. 5x their hourly wage
*Depending on eligibility You must be able to perform the following
job duties satisfactorily, with or without a reasonable
accommodation: Position Overview: As a Shift Leader, you will
assist the Head Coach (General Manager) and Assistant Coach
(Assistant General Manager) by leading and coaching the team in at
least one of the core areas of the restaurant (e.g., service,
kitchen, online ordering). You will be responsible for the
day-to-day operations during your shift, which may include leading
a team and managing the kitchen, customer experience, and/or online
ordering. You will be responsible for modeling and acting in
accordance with sweetgreen's mission and core values. Core Work
Activities: Food Journey Management: Ensures the delivery of
quality products (e.g., salads, bowls, attachments) that meet and
exceed customers' expectations by regularly tasting food, providing
feedback, and taking immediate action when food quality does not
meet expectations Identifies and communicates gaps in the food
journey and follows up with store leadership as needed Ensures all
food safety practices are consistently followed in accordance with
company guidelines Business Management: Communicates opportunities
and other information to store leadership Communicates store goals
+ focuses during sweet talks Executes store operations and
operational tools during scheduled shifts Organizes opening and
closing duties as assigned Ensures facilities, store technology,
and systems are running properly and takes immediate action (e.g.,
escalate to head coach, contact treehouse support) to resolve when
necessary Runs shifts in absence of Head Coach Customer Experience:
Anticipates customer and restaurant needs by constantly evaluating
environment and customers for cues Ensures a clean and presentable
lobby, front line, restrooms, and outside seating (if applicable)
Ensures the delivery of safe, healthy, and presentable food for our
customers Team Member Support: Provides clear, specific, timely,
and respectful coaching and feedback to ensure operational
excellence and improve team member performance Adjusts team member
deployment daily as necessary to meet business needs Ensures team
and guest safety by following operational policies and procedures
(e.g., knife handling standards, food safety guidelines) Provides
feedback to head coach on team member performance during shift
Assists with new team member training by leveraging company
training and validation tools Recognizes and reinforces individual
and team accomplishments by using existing organizational tools and
programs as well as by finding new, creative and effective methods
of recognition Creates a positive work environment in line with our
mission + values Other Duties: Please note this job description is
not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the
employee for this job. Other duties, responsibilities and
activities may change or be assigned at any time with or without
notice. Minimum Qualifications: Must have obtained Food Handler
Certificate as required by city or state Ability to build
relationships with customers, team members, and leadership Ability
to communicate and understand written and verbal information
effectively Ability to direct the work of others Ability to use and
learn new technology and systems Ability to quickly manage various
types of situations and crises Demonstrates honesty and integrity
Knowledge of food safety practices Knowledge of the restaurant
industry Planning and organizational skills Problem-solving skills
Physical Requirements: Ability to read and comprehend information
at a close range at a close range, and follow instructions
accurately and efficiently Ability to use electronic systems, such
as computers and tablets. Physically able to lift up to 25 pounds
and, stand for long periods of time Manual dexterity able to
operate cutting tools and kitchen utensils Subject to exposure to
cleaning chemicals Come join the sweetlife! sweetgreen provides
equal opportunities for everyone that works for us and everyone
that applies to join our team, without regard to sex or gender,
gender identity, gender expression, age, race, religious creed,
color, national origin, ancestry, pregnancy, physical or mental
disability, medical condition, genetic information, marital status,
sexual orientation, any service, past, present, or future, in the
uniformed services of the United States (military or veteran
status), or any other consideration protected by federal, state, or
local law. sweetgreen participates in the federal government's
E-Verify program to determine employment eligibility. To learn more
about the E-Verify program, please click here. All candidates for
roles in markets where either sweetgreen or the local jurisdiction
mandates full vaccination against COVID-19 to work in our
restaurants must as a condition of employment provide proof of full
vaccination with an FDA authorized and/or approved COVID-19 upon
hire, subject to a reasonable accommodation being granted. For
roles in all other markets, full vaccination against COVID-19 is
preferred. PandoLogic. Keywords: Restaurant Supervisor, Location:
El Monte, CA - 91735
Keywords: Sweetgreen, El Monte , Restaurant Shift Supervisor - Westwood, Los Angeles, Hospitality & Tourism , El Monte, California
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