Member Assist Cart Attendant
Company: Sam's West
Location: El Monte
Posted on: June 23, 2022
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Job Description:
Position Summary...We are looking for people who take pride in
their work to join our team. You help shape our member's entire
shopping experience by giving them a positive first and last
impression.In the member assist - cart attendant role, you are
responsible for ensuring members see a well-kept parking lot which
includes helping members with their purchases, and ensure there are
carts ready and available. You will also assist our members with
their club pick up orders, helping them load their vehicles, and
support creating a great member experience. This means you are
constantly on your feet and on the go. Rain or shine, sleet or
snow, our members count on you.You will sweep us off our feet
if:---You thrive in fast-paced environments---You're a multi-tasker
at heart---You keep member satisfaction as your top priority---You
can stand for long periods of time while assisting members quickly
and accurately---You're a problem solver who tackles obstacles
head-on to ensure each task is completed with excellenceYou will
make an impact by:---Maintaining a positive attitude by smiling,
greeting and thanking members ---Providing exceptional customer
service to members across the club as needed, answering any
questions they may have---Maintaining a clean, neat, and
member-ready areaThe member assistant - cart attendant is a great
way to start a fulfilling career at Sam's Club. Apply now!The above
information has been designed to indicate the general nature and
level of work performed in the role. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this job. The full job description can be made available as part
of the hiring process.What you'll do...Ensures club pick up orders
are filled by contacting members to notify when pickup time is
delayed; informing members when products are unavailable (for
example, out of stock); offering members alternative product
options when needed; ensuring products are selected and packaged
according to company policies and procedures; ensuring items are
dispensed when members arrive for pickup; resolving member issues
and concerns; and promoting the company's products and
services.Maintains safety of facility according to company policies
and procedures by conducting safety sweeps; following procedures
for handling merchandise; and correcting and reporting unsafe
situations to facility management.Provides member service by
acknowledging the member and identifying member needs; assisting
members with purchasing decisions; processing member purchases;
assisting with payments according to company policies and
procedures for different membership and payment types; utilizing
cash registers to assist members with transactions; locating and
organizing merchandise; zoning the designated areas; resolving
member issues and concerns; promoting the company's products and
services; organizing and maintaining availability of
carts/flatbeds; assisting members with transporting items;
utilizing cart retrieval equipment according to company policies
and procedures; and maintaining parking lot cleanliness.Complies
with company policies, procedures, and standards of ethics and
integrity by implementing related action plans; using the Open Door
Policy; and applying these in executing business processes and
practices.Completes work assignments and priorities by using
policies, data, and resources; collaborating with managers,
co-workers, customers, and other business partners; identifying
priorities, deadlines, and expectations; carrying out tasks;
communicating progress and information; determining and
recommending ways to address improvement opportunities; and
adapting to and learning from change, difficulties, and
feedback.Minimum Qualifications...Outlined below are the required
minimum qualifications for this position. If none are listed, there
are no minimum qualifications. Preferred Qualifications...Outlined
below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications. Customer
Service, Retail experience including operating cash register,
Working with mobile retail applicationsPrimary Location...4901
SANTA ANITA AVE, EL MONTE, CA 91731-1415, United States of
America
Keywords: Sam's West, El Monte , Member Assist Cart Attendant, Hospitality & Tourism , El Monte, California
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here to apply!
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