Customer Service Representative
Location: El Monte
Posted on: September 24, 2022
- The position is Onsite (No Work from Home).
- Position: Senior Fraud & Claims Operations Representative
(Customer Service Representative)
- Industry: Banking/Financial Services
- Job duration: 3 months (Possible Extension/Conversion based on
- Client Location: El Monte, CA 91731 (Onsite)
- Hours/Week: 40
- Interview Process: Virtual / In-Person
- Start Date: 10/14/2022 (Tentative)
- Pay Rate: $22.29/hour without any healthcare and medical
benefits Required Experience:
- 4 years of Customer Service, Financial Services, Fraud, or
Investigations experience, or equivalent .
- Excellent verbal, written, and interpersonal communication
skills. Roles and Responsibilities:
- Support team performance in identifying control failures in
bank processes, procedures, customer, or colleague decisions.
- Provide feedback and present ideas for improving or
implementing processes and tools within the fraud and claims
- Perform complex operational tasks, including review,
verification, and identification of customer transactions to detect
and prevent fraud, and policy violations or resolve merchant
disputes in order to mitigate and recover losses.
- Provide subject matter knowledge and interpretation of
procedures to less experienced staff.
- Interact with fraud and claims functional area on a wide range
of information as well as with external customers.
If you have any questions/need any additional information, please
call me at 1 (404)- / Email me at llabera.com> .
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Keywords: Collabera, El Monte , Customer Service Representative, Hospitality & Tourism , El Monte, California
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