AVP, Employee Relations Officer
Company: Cathay General Bancorp
Location: El Monte
Posted on: October 31, 2025
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Job Description:
The AVP Employee Relations Officer is responsible for assisting
with investigations, conducting fact-finding meetings, and
performing leave administration. Under the supervision of the ER
Manager, AVP Employee Relations Officer provides recommendations to
managers regarding general complaints outside the EthicsPoint
system. ESSENTIAL FUNCTIONS • Assists in the investigation of
general team member complaints or concerns outside the EthicsPoint
system ensuring compliance with Bank policies and procedures. •
Conducts effective and objective fact-finding meetings. Partners
with ER Manager, Legal, or outside counsel as needed/required to
reduce legal risks and ensure regulatory compliance. • Drafts
closing memos and investigation reports. • Conducts exit interviews
for voluntary resignations including retirements. Tracks trends and
provides turnover metrics. May assist in involuntary terminations.
• Works closely with management and team members to improve working
relationships, morale, engagement and retention. • Presents
Inspirational Leadership Training modules – 3-4 per year – to all
people managers. • Manages requests for medical accommodations, the
interactive dialogue process, and requests for ergonomic
assessments and equipment. • Administers leaves of absences for
team members in all nine states in partnership with Payroll and
Benefits business partners. • Stays current on HR trends to develop
solutions using current best practices in the field. • Ensures a
strong understanding of laws and regulations to help the company
stay in compliance. • Manages reports and projects assigned to
include an affirmative action plan and audit requests. • Manages
the Workplace Violence Prevention Program. • Manages data
exfiltration from Information Security and completes fact-finding
interviews with team members and prepares corrective action. •
Works with people managers to prepare performance counseling
documentation which would include Performance Improvement Plans,
written warnings, and professional expectations memos.
QUALIFICATIONS Education: • Bachelor’s degree in Business
Administration or Human Resources preferred. Experience: • 3-5
years of experience in human resources, preferably experience in
employee relations and/or leave administration. Skills/Ability: •
Strong verbal and written communication skills. Familiarity with
all HR disciplines, as well as current best practices and HR
trends. Ability to establish and maintain effective relationships
with all levels of team members required. Strong attention to
detail and analytical problem-solving skills a must. Able to
independently manage projects. Computer skills in Word and Excel.
Ability to travel to various sites as needed.
Keywords: Cathay General Bancorp, El Monte , AVP, Employee Relations Officer, Human Resources , El Monte, California
