ElMonteRecruiter Since 2001
the smart solution for El Monte jobs

Sales Implementation Project Mgr

Company: East West Bancorp, Inc.
Location: El Monte
Posted on: May 3, 2021

Job Description:

Introduction

For more than 45 years, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With total assets over $52.2 billion, we're ranked among the top 25 largest banks by asset size in the United States. And since 2010, we have been recognized by Forbes magazine as one of "America's Best Banks." With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview

East West Bank is seeking a Sales Implementation Project Manager. This position will be reporting to the Commercial Services Banking Center Manager. The project manager will coordinate and manage the set-up of Global Transaction Services products with the appropriate operations units. Project manager will be familiar with the latest security controls offered by the Bank's application and be able to clearly communicate to the customer. Associate will have thorough knowledge of all GTS products (treasury management products), which also includes set-up worksheets, Bank agreements, and system requirements. Associate will be responsible for timely and accurate set-up of account opening and online services to backend systems. Associate will be responsible to provide issue resolution related to Global Transaction Services within the established guidelines. The project manager will manage end to end complex implementations in coordination with GTS Sales, GTS Product Management, and GTS Ops. The PM will also be able to support customer training, fulfillment operations, support branches with GTS inquiries, and represent GTS in behalf of the Sales Consultant when needed. Attend client facing meetings as appropriate, collaborate and educate on Global Transaction processes and best practice. Job functions may vary and other duties assigned based on business need.

Responsibilities

  • Associate must have knowledge of Treasury Management products and services. Strong technical aptitude, ability to organize and coordinate multiple assignments and follow through to completion. Must be able to work under minimal supervision and work well under pressure. Ability to work in a fast paced environment focused on meeting or exceeding service level agreements. Ability to work well with Product Management, Treasury Management Sales, customers, and technical system staff to resolve issues and problems along with identifying enhancements and opportunities. Must be able to work a flexible schedule, including overtime. Good written and oral communication skills required. Strong reasoning and analytical skills. Strong problem solving skills and ability to resolve complex issues must be PC literate and able to trouble-shoot routine PC challenges.

  • Conduct end to end project management for customer implementations for GTS products that are high risk and highly technical includes but are not limited to electronic data transmissions, remote deposit, electronic receivables, ACH and Positive Pay mapping, importing and file layouts.
  • Understand the inner workings of all GTS Products
  • Meet with customers, both in person and on the phone for implementations.
  • Act as an extension of the GTS Sales team for a smooth transition from Sales to Implementation
  • Manage all implementation from handoff, to fulfillment, to training, and conduct a post implementation review.
  • Ensure CRM cases are up to date and current.

Qualifications

  • 5+ years Implementation Project Management

  • 4+ years of Treasury Management experience.

  • 8+ years of Banking Experience

  • Familiar with the latest security controls offered by the Bank's applications and be able to clearly communicate to the customer using the Bank's online banking systems

  • Bachelors Degree Preferred

  • Knowledge of BSA/AML/OFAC Laws/Regulations, understand how these obligations relate to his/her role, and comply with these laws and regulations

  • Will have thorough knowledge of Niche Markets such as Entertainment, Private Equity, Asset Based Lending, Capital Markets, Sponsor Finance, and Treasury Management products which also includes set up worksheets, bank legal agreements, and system requirements.

Keywords: East West Bancorp, Inc., El Monte , Sales Implementation Project Mgr, Other , El Monte, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

El Monte RSS job feeds