Services is a family owned company that operates in the consumer
financial and loan services industry. We have one goal in mind, to
provide financial stability to every one of our customers. Since
the company was founded in 2001, we have established over 40 branch
locations in 6 states, plus an online call center. As we continue
to grow, we are seeking to add energetic, positive and
sales-oriented individuals to join our family.
hourly wage plus potential monthly bonus
- Paid time off
(eligible after 90 days)
- Health, dental
and vision insurance (eligible after 60 days)
- Long term
disability and life insurance paid for by the company after 90
training to help advance your career
As a Customer
Service Representative, you would have a hands-on role in dealing
with customers and responsible for completing tasks associated with
the branch's daily operations. You will have an active role in
meeting all performance goals and metrics for the branch as defined
by upper management. To do so, this position requires excellent
customer service skills (both over the phone and in person),
attention to details and a passion for sales. This position is
responsible to help develop, assist, and participate in all
marketing and collection efforts. Job responsibilities are expected
to be completed in a manner that complies with all federal and
state regulations and adheres to company policies, procedures, and
you will be expected to recommend and sell our financial products
and other services to customers. You should have excellent
communication skills to build strong relationships with not only
our current customers, but also our potential ones. You will also
help aid in executing marketing efforts within the local community
to help generate sales and customer growth.
While growth is
always important, so is collecting and lending in a responsible
way. You'll be required to adhere to the Company's policies,
procedures and all applicable federal and state regulations. You'll
need to have the capabilities to maintain accurate cash controls
and ensure company security procedures are executed. You must enter
customer and transaction information accurately into the point of
sales system and create and maintain accurate customer files with
all required documentation. Perform and document collection calls,
and any other approved collection activities.
requires standing for long periods of time, lifting and carrying up
to 20 lbs. Work may be performed indoors or outdoors as needed.
Ability to operate a computer and point of sale system, calculator,
copy machine and utilize employer's filing system. You will also be
responsible for maintaining a clean and welcoming customer
environment, to include vacuuming, dusting, cleaning bathrooms and
windows with provided cleaning supplies.
You must be
available to work between the hours of 8:30 a.m. to 6:30 p.m.
Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with
scheduled hours established by management each week. Ability to be
punctual, maintain good attendance, and occasionally work more than
40 hours per week.
diploma or equivalent
experience in banking/financial industry, food and hospitality, or
This is a
full-time job, with typically 40 hours per week and a flexible
schedule, with occasional overtime required. The information above
has been designed to indicate the general nature and level of work
performed by employees within this classification. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities, and qualifications required of
employees assigned to this job. Employee may perform other related
duties as negotiated to meet the ongoing needs of the organization.
PH Financial Services is an Equal Opportunity Employer supporting
diversity in the workplace. We do not discriminate on the basis of
disability or protected characteristics.
Must be 18 years
of age and eligible to work in the USA. Must be able to
successfully complete all post offer screens, including a criminal
background check, reference check and drug test. Regular and
punctual attendance is required. Schedules may be changed as needed
to accommodate business needs. Must meet all applicable state and
local regulatory requirements.