Service Advisor

Company: Martin Automotive Group
Location: El Monte
Posted on: June 23, 2022

Job Description:

Martin Automotive Group is searching for a Service Advisor to join our team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customersRequirements
  • Must have high school diploma or GED
  • Proven record of achieving exceptional Customer Satisfaction
  • At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Bilingual preferred but not required
  • Personal and professional integrityBenefits
    • Medical, Dental, Vision, Life Insurance
    • 401k
    • Paid Holidays
    • Weekly Paychecks
    • $800 weekly salary plus monthly commissions and bonuses
      
      Service Advisor, Advisor, Service Writer, Customer Service, EOE
      #lpmag

Keywords: Martin Automotive Group, El Monte , Service Advisor, Other , El Monte, California