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Service Advisor

Company: Martin Automotive Group
Location: El Monte
Posted on: June 23, 2022

Job Description:

Martin Automotive Group is searching for a Service Advisor to join our team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.Responsibilities:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customersRequirements
    • Must have high school diploma or GED
    • Proven record of achieving exceptional Customer Satisfaction
    • At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
    • Above average energy level
    • A desire for a long term career with a growing organization
    • Bilingual preferred but not required
    • Personal and professional integrityBenefits
      • Medical, Dental, Vision, Life Insurance
      • 401k
      • Paid Holidays
      • Weekly Paychecks
      • $800 weekly salary plus monthly commissions and bonuses

        Service Advisor, Advisor, Service Writer, Customer Service, EOE

Keywords: Martin Automotive Group, El Monte , Service Advisor, Other , El Monte, California

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