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Customer Support Representative

Company: Aurora Enterprise
Location: El Monte
Posted on: November 17, 2022

Job Description:

We are a brand management firm partnered up with reputable brands to increase their brand visibility nationwide. -With the pressure from our high priority clientele , our company has projected immeasurable growth. Therefore, we want to add a friendly entry-level Customer Support Representative to our high-performing and energetic team. The Customer Support Representative's main priority is to make every customer's day and leave them with a lasting impression. -We provide full training and development for our Customer Support Representatives. Though previous experience in customer service or sales is desirable, it is not required. If you are a great student, self-motivated and driven, we are willing to train you on the rest! - -Responsibilities of the Customer Support Representative: -

Initiate contact with potential new customers, educating them on client products and servicesNegotiate sales converting inquiries into accounts with high closing rates and low cancellationsMaintain attention to detail on account follow-up and client onboardingFollow company policies that implement strict adherence to all time-sensitive communications and submissionsMaintain high levels of integrity on corporate compliance policies and proceduresParticipate in ongoing training and development with eagerness and enthusiasmCollaborate with the - Customer Support Representative on increasing customer engagement -Skill We are Looking for in a Customer Support Representative:
A people-person personality and extremely charismaticHigh levels of integrity and moral conductImpeccable time management and attention to detailUnwavering dedication to both personal and professional growthHigh caliber communication skills, both written and verbalAdaptable, flexible, versatile1-2 years of experience in customer service, customer support, or sales is desirable.An Associate's Degree or Bachelor's Degree is not required but preferred - -THIS POSITION REQUIRES DAILY TRAVEL TO OUR OFFICE IN PASADENA.LOCAL CANDIDATES ONLY (OR RELOCATING WITHIN 2 WEEKS OF AN OFFER)Powered by JazzHR

Keywords: Aurora Enterprise, El Monte , Customer Support Representative, Other , El Monte, California

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