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Call Center Operator-English/Spanish

Company: Herald Christian Health Center
Location: El Monte
Posted on: November 20, 2022

Job Description:

Herald Christian Health Center is actively seeking a bilingual (Spanish and English ) Call Center Operator to join our community health center in our headquaters in El Monte. We operate five medical-dental clinics in Southern California with approximately 200 employees. The call volume is very heavy.* The candidate we seek will have excellent customer service skills and experience in a health care setting.* Knowledge of public health principles/practices and different health programs is highly desirable.* The candidate will need to be culturally sensitive to our patients and co-workers.* Required computer skills include the use of electronic medical records, and a variety of office software including the ability to access and use effectively on-line portals, tools, and resources* The successful candidate will be able to communicate effectively in both English and SpanishThis is a full-time position.The benefits include medical and dental insurance, 401k with employer match, sick, two weeks vacation and holiday pay, bereavement, EAP, a $25,000 life insurance policy, and more.Herald Christian Health Center is an equal opportunity employer and does not discriminate against anyone in a class protected by federal or state law.Job Type: Full-timePay: $18.00 - $21.00 per hourBenefits:* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Life insurance* Vision insuranceSchedule:* 8 hour shift* Day shift* Weekend availabilityCOVID-19 considerations:HCHC conforms to the LA County C-19 guidelines with respect to mask, testing and exemptions.Education:* High school or equivalent (Required)Experience:* Customer service: 1 year (Required)* Operator or Receptionist: 1 year (Required)Language:* English and Spanish (Required)Work Location: One location

Keywords: Herald Christian Health Center, El Monte , Call Center Operator-English/Spanish, Other , El Monte, California

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