Claims Escalation Representative

Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025

Job Description:

A company is looking for a Claims Escalation Rep.
Key Responsibilities

Reviews and resolves complex claims issues while interacting with various stakeholders
Acts as a Subject Matter Expert for Claims Customer Service Representatives
Documents communications and tracks resolution trends to improve processes

Required Qualifications

High School diploma or G.E.D
One year of experience in a call center environment
Proficient in Microsoft Outlook, Word, and Excel
Strong knowledge of medical terminology
Two years of claims resolution or billing experience

Keywords: VirtualVocations, El Monte , Claims Escalation Representative, Other , Vista, California

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