Dispatcher
Company: United Site Services
Location: El Monte
Posted on: April 10, 2021
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Job Description:
Looking for a new career? Text USS Careers to 22633 to apply to
open positions with United Site Services near you today!
We are looking for a Dispatcher (Operations Coordinator) to
communicate daily transportation activities to the team to ensure
service and delivery goals are achieved on time. To be successful,
you will thrive on having multiple tasks at a time and are an
expert organizer.
RESPONSIBILITIES:
Communicate information and instructions to drivers (schedules,
route changes, road conditions, accidents, emergencies, etc.)
informing them of a variety of situations that may impact their
scheduled services or deliveries.
Handle all customer call-ins and updates customer on expected
delivery/service times (ETA's). Makes outgoing calls to customers
regarding locked gates, missed services, etc.
Keep Operations Manager updated on issues and resolution of
issues.
Support drivers telephonically/radio during reported emergencies
and provides appropriate resources to assist with issues.
Work with customer service department on scheduling deliveries or
services.
Review driver manifests at end of day to ensure that pencil notes
have been documented and works with drivers to capture
delivery/service information.
Conduct route check in to ensure that all information on manifest
is accurate and complete so that it can be posted properly. Post
route & pick-ups and deliveries. Sequences routes & pick up and
deliveries as needed.
Special/Other projects as assigned by management.
In order to be successful at this job, here are some SKILLS you
should have:
Customer Service
Teamwork
Organization
Time Management
Communications
Decision Making and Problem Solving
High school diploma or general education degree (GED) and/or
training; or equivalent combination of education and
experience.
At least 2 years experience in dispatching with emergency services,
logistics, waste or transportation field
To apply to this position, send your resume to USS@adp.com.
PandoLogic.Category: Logistics, Keywords: Transportation
Dispatcher
Keywords: United Site Services, El Monte , Dispatcher, Professions , El Monte, California
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