Dispatcher
Company: First Transit
Location: El Monte
Posted on: August 2, 2022
Job Description:
Become a Dispatcher for First Transit! *$17.50 hourly + $1,000
Sign on Bonus* First Transit is looking for Dispatchers in El
Monte, California. Our dispatchers are an integral part of daily
operations. Dispatchers assure all routes are filled as assigned
and bus operators are provided with timely instructions and
responses to requests for operational information throughout the
day. This position also responds to customer and team inquiries. We
hire individuals who make safety and customer service their top
priorities. If you have the drive, confidence, and determination to
succeed, First Transit is looking for you! Our Dispatchers Will
Enjoy:
- $17.50 hourly & $1,000 sign on bonus!
- Team-oriented Environment
- A comprehensive benefits package with paid holidays & vacation,
medical, vision, and dental coverage, and 401(k) savings plan. Our
Dispatchers are responsible for:
- Review route performance and respond to customer inquiries and
needs
- Sell bus passes
- Oversees road service assigned carriers by tracking trip
performance metrics and route efficiency
- Daily reports and clerical duties
- Direct calls internally
- Act as liaison between the carrier and emergency services. To
qualify as a Dispatcher, you'll need:
- 1 year of customer service, dispatch, or scheduling experience
preferred
- Excellent phone demeanor and customer service skills
- Ability to work independently
- Excellent verbal, interpersonal, judgment and problem-solving
abilities
- A commercial driver's license Benefits We offer competitive
compensation and benefits including physical and mental health
initiatives, medical/dental/vision, 401(k), and paid
holiday/vacation. Diversity & Inclusion Because we're stronger
together, we aspire to have a culture where all people are First.
We're committed to providing an inclusive and diverse working
environment for everyone every day. Professional Advancement Start
here. Go far. We believe in promoting from within, which means
tremendous opportunities for you, thanks to our strong presence
across North America. In addition, our 18-month Aspiring Manager
Program prepares future leaders at First Transit. Extensive
Training Build skills and knowledge in such areas as safety and
security, injury prevention, technology and equipment, and job
efficiency. Community Service & Impact Go where opportunity meets
community. Our customers are at the heart of everything we do. As
the face of First Transit and First Vehicle Services in your
community, you'll have a positive impact on others. First Transit
keeps people moving and communities prospering- That's why we need
amazing people like YOU to APPLY NOW! We aspire to have a culture
where all people are First. We strive to attract and retain a
diverse workforce therefore all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status. First is also committed to
providing a drug-free workplace. For candidates applying to
positions in San Francisco or Los Angeles California, First will
consider for employment qualified applicants with criminal
histories consistent with the requirements of the San Francisco
Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First
is an equal opportunity employer and by doing so we will sustain
and promote an inclusive culture that supports future growth for
all.
Keywords: First Transit, El Monte , Dispatcher, Professions , El Monte, California
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