Business Relationship Support Representative - Research Service Officer
Company: Wells Fargo
Location: El Monte
Posted on: January 18, 2023
Job Description:
At Wells Fargo, we are looking for talented people who will put
our customers at the center of everything we do. We are seeking
candidates who embrace diversity, equity and inclusion in a
workplace where everyone feels valued and inspired. Help us build a
better Wells Fargo. It all begins with outstanding talent. It all
begins with you. About this role: Wells Fargo is seeking a Business
Relationship Support Associate within within within Wells Fargo
Commercial Capital . Learn more about the career areas and lines of
business at In this role, you will:
- Provide support for a small portfolio of customers
- Work with business client managers to maintain a portfolio of
accounts
- Oversee overall customer experience
- Produce loan reports and forms related to initiation of the
documentation process
- Assist in financial statement analysis for non-complex
relationships
- Handle customer issues and assist in decisions with business
client managers
- Evaluate profitability and risk of designated portfolio
- Help with customer associated risk management
- Collaborate and consult with peers, colleagues, and managers to
resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to
understand function, policies, procedures, and compliance
requirements Required Qualifications:
- 2+ years of Business Relationship Support experience, or
equivalent demonstrated through one or a combination of the
following: work experience, training, military experience,
education Desired Qualifications:
- Problem analysis and resolution skills
- Intermediate Microsoft Office skills
- Ability to navigate multiple computer systems, applications,
and utilize search tools to find information
- Strong analytical skills with high attention to detail and
accuracy
- Excellent verbal, written, and interpersonal communication
skills
- Effective organizational, multi tasking, and prioritizing
skills
- Ability to work in a fast-paced deadline driven
environment
- Ability to work effectively in a team environment and across
all organizational levels; where flexibility, collaboration, and
adaptability are important
- Treasury management experience
- Advanced Microsoft Excel skills
- Ability to mentor and train less senior staff
- Ability to provide strong customer service while actively
listening and responding in an appropriate manner
- Ability to develop partnerships and collaborate with other
business and functional areas
- Good PC skills with the aptitude to learn new systems
quickly
- Strong research skills
- Strong ability to research and resolve client issues Pay Range
$22.36 - $33.51 Hourly Benefits
- Information about Wells Fargo's employee benefits We Value
Diversity At Wells Fargo, we believe in diversity, equity and
inclusion in the workplace; accordingly, we welcome applications
for employment from all qualified candidates, regardless of race,
color, gender, national origin, religion, age, sexual orientation,
gender identity, gender expression, genetic information,
individuals with disabilities, pregnancy, marital status, status as
a protected veteran or any other status protected by applicable
law. Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements. Candidates applying
to job openings posted in US: All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Keywords: Wells Fargo, El Monte , Business Relationship Support Representative - Research Service Officer, Sales , El Monte, California
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